1. Introduction

TechAction Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Company name and job title
• Project requirements and specifications
• Communication preferences
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing and fulfilling your requests
• Communicating with you about our services
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Contract performance when providing services to you
• Legitimate interests for business operations and improvements
• Consent for marketing communications and non-essential cookies
• Legal compliance when required by applicable law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences or our cookie consent banner. However, disabling certain cookies may affect website functionality. To opt out of analytics tracking, you can use browser plugins or contact us directly.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and services
• To comply with legal obligations or protect our rights
• In connection with a business transfer or merger
• To prevent fraud or security threats

6. Third-Party Services

We use the following third-party services that may collect your information:

• Google Analytics (website analytics) - Privacy Policy
• Stripe (payment processing) - Privacy Policy
• Resend (email services) - Privacy Policy
• Vercel (website hosting) - Privacy Policy

Each third-party service has their own privacy policies governing their use of your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Data Retention

We retain your personal information as follows:

• Project inquiry data: 3 years after last contact
• Active client data: Duration of project plus 7 years for business records
• Website analytics: 26 months
• Marketing data: Until you withdraw consent or request deletion
• Legal/tax records: As required by applicable law (typically 7 years)

When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell personal information as defined by the CCPA.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes relating to this Privacy Policy will be resolved in the courts of Florida.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: